U-Shop provides a range of different shipping and handling methods from a group of providers. The following is a guide to the service:

• Country, state and a valid post code must be provided in Australia for a rate to appear
  • If the following message appears, enter the correct country, state and post code:
  • There are no shipping services currently available by that shipping company. Please select a different shipping company in the [Rates By] dropdown menu
• Door to Door service will be provided by a courier company or Australia Post eParcel service.
  • We will select the best option based on the product or products ordered
• NOTE: If you provide insufficient delivery details or you are not at home, you may be asked to pay a redelivery fee
  • The redelivery fee is defined by the courier company or Australia Post and typically ranges from $10 to the original shipping fee charged
  • Redelivery may cause shipping times to be delayed by up to four times the normal transit time
• Transit times shown are indictive only and may vary during peak periods eg. Christmas
• Transit time is estimated in number of days after the goods have been despatched
• Items in stock generally despatch within 4 working days
• The stock availability data is updated once each business day
  • Due to the volume of orders it is possible that the item was sold prior to your order arriving
  • If the item is not available you will be notified as soon as possible
• For URGENT deliveries or GUARANTEED availability it is recommended that you phone through and speak to our staff before placing your order
• Orders paid by Cheque or Money order will only be despatched once the money has cleared